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Frequently Asked Questions

1. Who can use the services?

2. How do I schedule an outing?

3. Do you have wheelchair-accessible vehicles?

4. What are your hours of operation?

5. How much notice do I have to give when I want to book the service?

6. What happens if I need to cancel an outing for myself or my parent?

7. Can you just drop me off and come back for me?

8. What exactly can I expect to get when I hire your service for my parent(s) who live on their own?

9. What exactly can I expect to get when I hire your service for my parent(s) one who live in a long term care facility/retirement residence?

10. Is Wheels for the Wise legally able to act as a liaison between medical staff and family members?

11. Do you travel outside of Ottawa?

12. Are you carrying the proper insurance to operate?

13. What are your rates?

14. I am a Veteran do I have special rates?

15. Can I claim this service through my insurance?

16. Can I meet my driver beforehand?


Anything we have missed, just give us a call. We're friendly and happy to answer any of your questions!




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